Services

Hire Us For

Customer Service

Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a roles in sales.

Responding Customer Inquiries
Resolving Customer Issue
Processing Orders and Request
Providing Product or Service Information
Handling Billing and Payments Issues
Maintaining Customer Records
Collaborating with others Department
Troubleshooting Technical Issues

Bookkeeper

Helps business owners and companies keep track of the money they earn and spend. They prepare your accounts, documents daily financial transactions, and ensure compliance with applicable standards.

Recording Financial Transactions
Maintaining General Ledger
Reconciling Accounts
Managing Accounts Payable and Accounts Receivable
Preparing Financial Statements
Assisting with Budgeting and Forecasting
Providing Financial Reports
Managing Payroll

Cold Caller/Appointment Setter

Is responsible for talking to potential customers on the phone to sell products or solicit donations. Their duties include tracking customers contact lists, explaining the benefits of their products, and taking payment information.

Making Cold Calls
Qualifying leads
Setting Appointment
Following Up with Leads
Maintaining Accurate Records
Collaborating with Sales Teams
Meeting Target Goals

Lead Generating Specialist

Responsible for generating leads, categorizing them depending on their sales readiness, and nurturing them. Lead generators are ultimately responsible for identifying people who are potentially interested in your offerings.

Developing Lead Generation Strategy
Identifying Target Audience
Researching and Identifying Leads
Qualifying Leads
Nurturing Leads
Handing of Qualifying Leads
Analyzing Lead Generation Metric Emails

Social Media Manager

Developing social media strategies. Managing a budget to be spent on promoting social media posts and pay-per-click(PPC) advertising. Keeping track of data and analyzing the performance of social media campaigns.

Developing Social Media Strategy
Creating and Curating Content
Managing Social Media Accounts
Engaging with Followers
Analyzing Social Media Metrics
Collaborating with other Department
Staying up-to-date with Social Media Trends

Sales Executive/Closer

Organizing, managing and keeping an office running. Most administrative assistants are responsible for clerical and organizational task like organizing, scheduling appointments, assisting other staff members, and drafting correspondences or messages.

Generating Leads
Qualifying Leads
Conducting Sales Presentation
Addressing Customer Concerns
Negotiating Contracts
Closing Deals
Building and Maintaining Relationships
Meeting Targets and Goals

Email Marketing Specialist

Creating and monitoring a wide variety of email marketing campaigns. Ensuring design and layouts of emails are optimized, user and mobile-friendly. Proofreading key messaging in and out of email templates.

Developing email marketing strategy
Creating email campaigns
Managing email lists
Designing email templates
Writing email copy
Analyzing email metrics
Testing and optimizing email campaign

Executive Virtual Assistant

Perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. For this role, a strong Internet connection is required, along with experience using modern communication tools.

Managing calendars
Managing email and correspondence
Making travel arrangements
Conducting research
Managing files and documents
Managing projects
Handling phone calls
Assisting with presentations

Chat Support

Handling customer queries on Web Chat, Emails and Social Media. Educate current and potential customer with product and services information. Maintain accurate records. Identify and escalate priority issues to the Team Leader and Ops Team.

Responding to customer inquires
Provide technical support
Escalating Issues
Maintaining customer records
Providing product information
Providing sales support
Collaborating with other departments

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We can help you bring your ideas to life. Let’s talk about what we can build and raise together.